CONTACT US​

Do you need help with something?

 

Please read our FAQS before contacting us, chances are we’ve answered your question there.

If you’d like to return something you can find our RETURN POLICY HERE.

If you have a question about your order status TRACK YOUR ORDER HERE.

If you still need our assistance please contact us below.

* For a faster reply please include your order number .*Most emails will receive a response within 1 business day.

 24/7 CUSTOMER SERVICE​

+1 516 321 0672​
support@HAAXON.com​
14F-15F, Haitang International Building, No.68 Jinyang Street, Xiaodian District, Taiyuan, Shanxi Province, China Zip code
030032

Frequently Asked Questions​​

A: Usually,all orders are expertly packaged, prepared, and shipped within one business day of ordering. Estimated delivery between 6-12 business days.When your order is shipped, you’ll get a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to update.

A: Yes we are proud to say that we are able to offer FREE shipping worldwide.

A:If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved. For a list of final sale items, please see our Returns Policy. All returns must be in original condition with packaging intact.